MAINTENANCE & FIELD SERVICES MAINTENANCE & FIELD SERVICES
OUR MAINTENANCE AND FIELD SERVICE UNIT PROVIDES HIGH-QUALITY SERVICES TO MISSION CRITICAL FACILITIES ACROSS THE KINGDOM OF SAUDI ARABIA.
WE MAINTAIN YOUR PEACE OF MIND
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Uptime Institute Accredited Data Center Specialists
Over 80 Trained Engineers & Technicians
Experts in Preventive and Corrective Maintenance for Mission Critical Systems
Vendor-Certified After-Sale Services
Saudi Civil Defense Certified for Fire Alarm System Services
Proven Record in various industries: banking, healthcare, hospitality, food and beverage, education, telecommunication and public sector
Digital Platform for Service Delivery (Salesforce Field Service Software)
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POWER SYSTEMS MAINTENANCE

Planned and routine maintenance is essential to prolonging the life of your power systems and to ensure you have power when you need it most. Our services include:

UPS & UPS Battery Preventive Maintenance
Full Generator Service
Oil and Fuel filters change
Electrical systems testing
Coolant testing and treatment
Fuel/Oil analysis and fuel tank care
Air filter replacement
Oil and coolant changes
Load bank testing
Emergency Response
Spare parts on a wide range of brands

Following each preventive maintenance inspection, SETRA will provide a detailed Field Service Report that includes the status of your power supply and batteries in accordance with manufacturer specifications.

Battery Replacement & Service

With readily available stocks from such reputed brands as Exide, C&D, Leoch and others our battery maintenance scheme includes diagnostics such as:

Visual inspection of all batteries, terminals, and connectors for visible signs of damage and corrosion
Thermal imaging of the battery installation to identify hotspots and faulty connections.
Recording of float and open circuit cell and string voltages
Recording of ambient battery room temperatures
Checks of all battery connector torque settings.
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Testing carried out using proven industry leading equipment
Data collection for detailed analysis and report generation
Early identification of battery deterioration
Detailed reporting of cell float voltage, internal cell resistance and inter-cell connection resistance
HVAC AND CRAC MAINTENANCE

Computer room air conditioning (CRAC) systems are an essential component of a functional data center or server room. Maintenance of CRAC Units cannot be disregarded when it comes to keeping your business-critical systems operational uninterruptedly. Our services include:

Air Filters
Mechanical components
Refrigerant levels
Compressors
Coils
Electrical Testing

SETRA is the sole distributor of UK made Airedale precision cooling solutions in Saudi Arabia and our engineers are trained and certified by Airedale to carry out preventive and corrective maintenance for Airedale equipment.

LOW CURRENT SYSTEMS MAINTENANCE

Routine testing and diagnostics of Low Current systems aim to prevent system failures and maintain continuous and faultless functioning over the lifetime of the system.

Systems we maintain:

Fire Alarm and Suppression Systems
Environmental Monitoring Systems
Access Control Systems
Video Surveillance Systems
Water Leak Detection Systems
Smoke Detection Systems
Chart Recorders (Temperature, Humidity and Pressure)
Emergency Light System
Building Management Systems

The services we provide are:

Testing as per NFPA and Saudi Civil Defense guidelines
Routine and detailed checks
24/7 Monitoring and remote monitoring
Visual inspections
Fault resolution & Troubleshooting
System upgrade
Programming
DATA CENTER CLEANING SERVICES

Data center dust and contamination can cause equipment overheating, corrosion damage, electrical and mechanical failure. By keeping your data center clean and removing contaminants regularly, server room operators can protect their spaces from equipment damage and loss of up time. Our services include:

Data Center Cleaning matching ISO 14644-1 standard
Raised Floor Replacement and Repair
Data Center Audit and Site Survey
WE MAINTAIN YOUR PEACE OF MIND

Our Maintenance Contracts are tailor-made for your budget and technical requirements. Our service sales teams are professional and extremely knowledgeable in your needs. Get the required maintenance your mission-critical system needs so that it will perform as planned with maximum efficiency and performance. We provide full operation services for your whole data center infrastructure.

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